Privacy Policy

Effective Date: December 14, 2024

At ecopack.qa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information to provide better services and enhance your shopping experience. This includes:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely and not stored by us)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Cookies and other tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To process orders and deliver products
• To communicate with you about orders, promotions, and updates
• To improve our website and services
• To prevent fraudulent transactions
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following scenarios:

• Service Providers: With third-party partners who assist in payment processing, shipping, or website analytics.
• Legal Obligations: When required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize you on future visits
• Analyze website traffic and performance
• Provide personalized content and advertisements

You can manage or disable cookies through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security audits
• Restricted access to sensitive data

Despite these measures, no system can guarantee 100% security. Please contact us immediately if you suspect any unauthorized use of your information.

6. Your Rights

As a user, you have the following rights:

• Access to the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications

To exercise these rights, please email us at sales@ecopack.qa****.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: sales@ecopack.qa
• Phone: 50002236
• Address: Post Box 15482

Thank you for trusting Ecopack.qa for your packaging and product needs.